Privacy policy
At BIG DOG, we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We may collect the following information:
- Name, email address, phone number, and shipping/billing address
- Payment details (processed securely through trusted third-party payment providers)
- Order history and customer support interactions
- Device information, cookies, and browsing behavior on our website
2. How We Use Your Information
We use your information to:
- Process orders, payments, deliveries, and returns
- Ensure secure transactions
- Improve customer experience and website functionality
- Send updates, promotions, and important notifications (you may opt out anytime)
3. How We Share Your Information
We only share data with:
- Print-on-demand fulfillment partners to create & ship your items
- Payment processors
- Shipping carriers
- Service providers that help run our website
We never sell or rent your personal information.
4. Data Security
We follow industry-standard practices to protect your data during transmission and storage.
5. Your Rights
Depending on your location, you may request:
- Access to your data
- Correction or deletion
- Opt-out from marketing emails
- A copy of the information we store
Send requests to timmothymccann@gmail.com.
6. Changes to This Policy
We may update this policy occasionally. Continued use of our website means you accept the updated terms.
